The Service
Not just clicking “update all.” A structured process that covers the full stack — updates, security, QA, backups, and reporting — tested on staging before anything touches your live site.
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Starter, Essential, Growth, and Premium. Each tier scales by QA depth, security frequency, and integration coverage.
Backup, update, QA, review, deploy, report. The same disciplined process every time — no shortcuts.
Database and files backed up every day with a one-month recovery window. If anything breaks, the site is restored immediately.
From staging setup to final deployment. Turnaround depends on plan complexity and your review speed.
Choose Your Plan
Every plan includes core and plugin updates, staging-first deployment, rollback support, and daily backups. Plans scale by QA depth, security frequency, and integration coverage. Monthly, bi-monthly, or quarterly billing.
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Small sites and portfolios. Core and plugin updates, QA on 5 to 7 key pages, one form tested, one blog post checked, monthly security scans, daily backups with rollback, and a basic PDF report after every cycle.
Ideal for brochure sites and small business websites that need consistent updates without the overhead of deep QA coverage.
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Small to mid-size websites. Everything in Starter plus QA on up to 25 pages, up to 3 forms tested, up to 5 blog posts checked, daily security scans, cross-browser compatibility checks, and a detailed PDF report.
Built for growing websites with multiple templates, contact forms, and content that needs regular verification after updates.
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Mid-to-large and eCommerce. Everything in Essential plus extensive page QA, comprehensive form testing, up to 20 blog posts checked, WooCommerce cart and checkout testing, payment and shipping workflow verification, CRM and API integration checks, and an in-depth PDF report.
The right fit for ecommerce stores and complex sites where a broken checkout or failed integration costs real revenue.
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Large-scale or complex websites. Everything in Growth with fully tailored QA scope, complete form and blog coverage, managed daily security scans with remediation, WooCommerce and integration testing, and enterprise-level reporting.
Designed for high-traffic WordPress sites and enterprise platforms where uptime and stability are non-negotiable.
Every Maintenance Cycle
Each cycle covers the full stack — not just plugin updates. Here is what happens every time we maintain your site, tested on staging before anything goes live.
WordPress core, plugin, and security patch updates applied on staging first. Every update is tested against your specific configuration before deployment. If something breaks in staging, it gets fixed before it ever touches the live site. A pre-update backup is always taken, and rollback support is available if needed post-deployment.
Security scans, vulnerability monitoring, and security plugin management — monthly on Starter, daily on Essential and above. Daily automated backups of the database and files with a one-month recovery window. Premium plans include managed remediation where security issues are resolved proactively, not just flagged.
Page-level QA across key templates, forms, blog posts, and critical user flows. Scope scales by plan — from 5 to 7 pages on Starter to fully tailored coverage on Premium. Cross-browser validation on Essential and above. WooCommerce cart, checkout, payment, and shipping testing on Growth and Premium.
CRM syncs, API connections, payment gateways, shipping calculators, and third-party plugin integrations are verified after every update cycle. Available on Growth and Premium plans. If an integration breaks due to an update, it is caught on staging before it affects your live workflows.
A detailed maintenance report delivered after every cycle — documenting every update applied, QA test results, issues found and resolved, and security scan outcomes. Report depth scales by plan, from a basic summary on Starter to enterprise-level documentation on Premium.
Beyond Maintenance
To keep each plan focused and cost-effective, the following services are not included by default. Each can be quoted separately or bundled into a broader engagement.
Testing and migration to newer PHP versions with full compatibility checks across every plugin, theme, and custom functionality. Staged and validated before any live deployment.
Custom and third-party theme updates with visual regression testing. We compare before-and-after screenshots across key pages to catch layout shifts and styling breaks before they go live.
Speed improvements, caching configuration, image optimization, and Core Web Vitals remediation. Targeted fixes that improve load times and search rankings without rebuilding the site.
Page edits, new page creation, layout adjustments, and media management. Structured content change requests processed and deployed within your maintenance cycle or as a separate engagement.
Advanced SEO setup, plugin configuration, structured data, sitemap management, and metadata reviews beyond standard maintenance checks. Pairs well with our Technical SEO Audit.
ADA and WCAG compliance reviews with documented remediation steps. Automated and manual testing across navigation, forms, media, and content. See our ADA Compliance Audit.
Platform Coverage
Maintenance needs differ between a content site and a revenue-generating store. Our plans handle both — with the right level of coverage for each.
The Process
Every maintenance cycle follows the same six-step process. No shortcuts. No surprises. Typical cycle: 2 to 4 business days from staging setup to final deployment.
A fresh copy of the live site is restored on staging. All updates happen here first. The live site is never touched until everything passes review. If staging does not exist, we set it up as part of onboarding.
Core updates, plugin updates, and security scans are applied on staging. Page-level QA, form testing, blog checks, and WooCommerce flow testing follow immediately. All based on the scope of your selected plan.
You review the staged updates at your pace. A test URL and change summary are shared. Nothing goes live without your approval. We only proceed to the live site after receiving your confirmation.
The same updates are applied to the live site. A full backup is taken just before deployment so the site can be restored instantly if anything goes wrong.
If any issues are encountered post-deployment, the site is restored immediately from the pre-update backup. No waiting, no guessing, no downtime.
A detailed maintenance report documenting every update applied, QA results, issues found and resolved, and security scan outcomes. Delivered after every cycle so you have a complete record of what was done.
Getting Started
To run a smooth maintenance cycle, we need a few things upfront. The faster we get access, the faster the first cycle starts.
WordPress admin login for both live and staging environments. Hosting panel access for backups, staging setup, and rollback procedures. If staging does not exist, we set it up as part of onboarding. Form submission email addresses so we can verify delivery during testing.
For Growth and Premium plans with WooCommerce, we need test credentials for cart, checkout, payment, and shipping workflows. Sandbox API keys for payment gateways ensure we validate transactions without processing real charges. Shipping configuration details for accurate workflow testing.
A list of priority pages or functionality to focus on during QA — especially important for Growth and Premium plans. One point of contact with expected turnaround time for reviewing and approving staged updates. The faster you review, the faster the cycle completes.
Tell us about your site and what plan tier fits. Custom quote within one business day — no commitment, no sales pitch.
Plans available on monthly, bi-monthly, or quarterly cycles. Scoped based on site complexity and selected plan tier.
FAQ.
Typically 2 to 4 business days from staging setup to final deployment. Turnaround depends on plan complexity and how quickly you review and approve the staged updates.
Yes. We work across all major hosting providers — WP Engine, Kinsta, SiteGround, Flywheel, Cloudways, GoDaddy, AWS, and more. We adapt our staging and deployment process to whatever hosting environment your site uses.
Every update is tested on staging first. If an issue is found, it gets resolved before going live. In the rare case something breaks after deployment, we immediately restore the site using the pre-update backup. Zero downtime is the goal.
Yes. Plans can be changed at any time. If your site grows or adds WooCommerce functionality, upgrading is straightforward. We adjust the maintenance scope to match your current needs without any disruption to the service.
Yes, on Growth and Premium plans. We test cart, checkout, payment gateway, and shipping workflows as part of the maintenance cycle. This ensures your store operates without issues after every update.
A detailed PDF documenting every update applied, QA test results, issues found and resolved, and security scan outcomes. The report is delivered after each maintenance cycle so you have a complete record of what was done and why.
PHP version upgrades and custom theme updates are not included by default because they carry higher risk and require dedicated testing. Both can be quoted separately and added to any plan as needed.
Maintenance cycles can be scheduled monthly, bi-monthly, or quarterly depending on your plan and site requirements. We recommend monthly cycles for ecommerce stores and sites with frequent content changes. Less active sites can run on bi-monthly or quarterly schedules.