We are looking for a highly strategic, leadership-driven, and systems-oriented AI & Automation Strategist – Team Lead to drive the design, implementation, and scaling of automation-first solutions across the organization.
In this role, you will lead AI adoption initiatives, manage cross-functional automation projects, and mentor team members while ensuring measurable impact on productivity, efficiency, and business outcomes.
You will work closely with leadership and multiple departments to identify opportunities, define roadmaps, and implement scalable AI and automation frameworks.
Key Responsibilities
1. AI Strategy & Leadership
- Define and drive organization-wide AI and automation strategy.
- Identify high-impact opportunities across departments.
- Lead workflow audits and define automation roadmaps aligned with business goals.
- Provide strategic direction on AI adoption and transformation initiatives.
2. Workflow Automation & System Implementation
- Design and oversee implementation of workflows using tools such as n8n, Zapier, Make, or similar platforms.
- Lead integrations across CRM, project management, communication, and reporting systems.
- Standardize and scale automation frameworks across teams.
- Guide development of scripts and internal tools for operational efficiency.
3. AI Integration & Advanced Solutions
- Oversee integration of AI APIs such as OpenAI, Hugging Face, and Google Vertex AI.
- Lead development of AI-powered assistants for reporting, documentation, QA, and internal knowledge systems.
- Drive advanced implementations such as vector search, embeddings, and agent-based automation.
- Identify opportunities to enhance development workflows using AI.
4. Cross-Functional Collaboration & Execution
- Partner with Sales, Marketing, Project Management, Development, QA, HR, and Operations teams.
- Drive automation across CRM, lead management, reporting, and internal workflows.
- Align automation initiatives with business goals and team requirements.
- Ensure seamless execution of cross-functional automation projects.
5. Team Leadership & Capability Building
- Lead and mentor a team of AI and automation professionals.
- Establish best practices, frameworks, and standards for AI implementation.
- Conduct training sessions, workshops, and knowledge-sharing initiatives.
- Drive a culture of innovation, experimentation, and continuous improvement.
6. Governance, Monitoring & Optimization
- Define KPIs to measure automation impact and ROI.
- Monitor performance and continuously optimize workflows.
- Ensure compliance with AI governance, data privacy, and ethical standards.
- Evaluate new tools and technologies for adoption.
Desired Skills & Experience
- 5+ years of experience in AI implementation, automation, or workflow optimization roles.
- Strong experience with automation tools such as n8n, Zapier, Make, or similar platforms.
- Hands-on experience with AI APIs such as OpenAI, Hugging Face, or Google Vertex AI.
- Proficiency in Python or JavaScript for scripting and integrations.
- Strong understanding of system architecture, APIs, and workflow automation.
- Experience leading automation initiatives and cross-functional projects.
- Strong analytical and problem-solving skills.
- Ability to communicate complex technical concepts to stakeholders.
- Experience in digital agency, SaaS, or IT services environments preferred.
Nice to Have
- Experience with vector databases, embeddings, LangChain, or agent-based automation.
- Exposure to DevOps, CI/CD automation, or system optimization.
- Experience in organizational AI adoption or digital transformation initiatives.
- Knowledge of AI governance, compliance, and ethical practices.