How We Deliver.

Process
You have been burned by a vendor who went dark for three weeks, then delivered something that did not match the brief. Rivulet IQ’s process exists to make that impossible.
Every Rivulet IQ project follows a structured delivery process — discovery and scoping, architecture and planning, sprint-based development with weekly demos, QA and testing, and coordinated deployment. You receive status updates on a fixed schedule and have visibility into every decision being made.

Most Delivery Failures Are Process Failures.

Projects do not fail because the developers lack skill. They fail because nobody defined what success looks like before the first line of code was written. Requirements were vague. Feedback loops were slow. Scope crept without anyone tracking it. Rivulet IQ’s delivery model eliminates these problems by design — not by accident.

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Scope Document

Every project starts with a written scope. What we build, what it costs, and when it ships. No work begins without your sign-off.

Weekly

Status Updates

You receive a written progress update every week. What was completed, what is in progress, and what is next. No chasing required.

Staging

Live Preview

Every project gets a staging environment. You see the build evolving in real time — not a finished product revealed at the end.

QA

Before Launch

Cross-browser testing, device testing, performance benchmarks, and functional validation happen before anything goes live.

30 days

Post-Launch Support

Every project includes 30 days of post-launch support for bugs and adjustments. The relationship does not end at deployment.

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Single Point of Contact

One project manager owns your project end to end. You never have to repeat context or chase multiple people for answers.

Five Phases. Zero Surprises. Here is Exactly What Happens.

Every project — whether it is a WordPress site, a SaaS platform, or an AI integration — follows the same five-phase delivery process. The specifics change. The discipline does not.

01

Discovery

Week 1

Every project starts here. We meet with your team — stakeholders, decision-makers, and subject-matter experts — to understand what you need, why you need it, and what success looks like. We document business goals, technical requirements, user expectations, existing systems, and integration dependencies. The output is a discovery brief that becomes the foundation for everything that follows. If we identify risks or gaps at this stage, we raise them immediately — not three weeks into development.

02

Scope and Proposal

Week 1 to 2

The discovery brief becomes a detailed scope document. This includes a feature breakdown, technical architecture, platform recommendations, integration plan, timeline with milestones, and a fixed project cost. You know exactly what is being built, how long it will take, and what it will cost — before any development begins. No ambiguity. No hidden fees. No scope that quietly expands without a conversation. You review, ask questions, request adjustments, and sign off. That signed scope becomes the contract both sides are held to.

03

Design and Development

Weeks 2 to 6

Your dedicated team begins building. If the project includes design, that starts first — wireframes, high-fidelity mockups, and interactive prototypes reviewed with your team before a single line of code is written. Development follows in structured sprints. A staging environment is set up from day one so you can see the build evolving in real time. Your project manager sends weekly progress updates — what was completed, what is in progress, what is planned for next week. You are never left guessing. If something changes — a dependency shifts, a requirement needs refinement — we raise it proactively and propose solutions.

04

QA and Review

Weeks 6 to 7

Nothing ships without structured quality assurance. Our QA team tests across Chrome, Safari, Firefox, and Edge. Mobile responsiveness is validated across devices. Every form, link, and interactive element is tested functionally. Performance is benchmarked against Core Web Vitals targets. Accessibility is checked against WCAG 2.1 AA standards. You review the staging site, provide feedback, and we refine. One development revision round is included as standard. Revisions address feedback on agreed deliverables — not redesigns or scope expansions. If additional work is needed, it is quoted separately and transparently.

05

Launch and Support

Weeks 7 to 8

Deployment is coordinated — not rushed. We handle production deployment, DNS configuration, SSL certificates, CDN setup, and final smoke testing on the live environment. You receive complete handover documentation: login credentials, architecture notes, deployment procedures, and a training walkthrough for your team. Every project includes 30 days of post-launch support for bugs and minor adjustments at no additional cost. After that, you can transition to our maintenance service for ongoing care or manage it independently. Either way, you own everything we built.

What You Receive on Every Project.

These are not add-ons. They are standard deliverables included on every engagement — regardless of project size or service type.

Scope Document

A written scope with feature breakdown, technical approach, timeline, milestones, and fixed cost. Signed off before any work begins.

Staging Environment

A private staging URL where you see the build in progress. Updated continuously throughout development. No waiting until the end for a reveal.

Weekly Status Updates

A written report every week covering what was completed, what is in progress, and what is coming next. Delivered on a fixed schedule.

Dedicated Project Manager

One person owns your project from discovery to launch. They coordinate the team, manage the timeline, and serve as your single point of contact.

QA and Testing

Cross-browser testing, device testing, functional validation, performance benchmarking, and accessibility checks. Every build goes through structured QA before launch.

Handover Documentation

Login credentials, architecture notes, deployment procedures, and a training walkthrough for your team. You own everything and can operate independently from day one.

Post-launch Support

30 days of bug fixes and minor adjustments included at no extra cost. The relationship does not end the moment the site goes live.

Version Control

All code is managed in Git with clean commit history. You receive access to the repository as part of the handover process.

Revision Round

One structured revision round is included on every project. Feedback is collected, prioritized, and implemented in a single focused cycle.

Communication is Not a Feature. It is the Product.

The most common complaint about development partners is not the quality of the code. It is the silence between updates. Rivulet IQ’s communication cadence is built into the delivery process — not left to chance.

Kickoff Call

Every project begins with a kickoff call where we introduce the team, confirm the scope, align on communication preferences, and set expectations for the first sprint. You meet the people who will be building your project — not a sales team that disappears after the contract is signed.

Weekly Written Updates

Every Friday, you receive a written status update: tasks completed, tasks in progress, blockers (if any), and the plan for the following week. These updates are consistent, structured, and sent on schedule regardless of whether there is a meeting that week.

Sprint Demos

At the end of each development sprint, we walk you through what was built. You see it working on the staging environment, ask questions, and provide feedback in real time. Feedback is documented and prioritized for the next sprint.

Escalation Path

If something is not working — timeline, quality, communication — you have a direct escalation path beyond your project manager. We address concerns within 24 hours. Problems do not get buried. They get resolved.

The Tools Behind the Process.

We use industry-standard tools for project management, communication, design, and development. You get access to the ones that matter for your project.

Project Management

Jira, Asana, or your preferred tool. Tasks are tracked, assigned, and updated in real time. You have full visibility into what is being worked on and what is next.

Communication

Slack, Microsoft Teams, or email — whatever your team uses. We join your channels or create shared ones. Response time is measured in hours, not days.

Design

Figma for design collaboration and handoff. You review designs, leave comments, and approve directly in the file. No more feedback lost in email threads.

Version Control

GitHub or Bitbucket for all code. Clean branching strategy, pull request reviews, and automated deployments to staging. Every change is tracked and reversible.

Staging and Hosting

WP Engine, AWS, DigitalOcean, or your existing infrastructure. We configure staging environments that mirror production so what you test is what goes live.

QA and Testing

BrowserStack for cross-browser testing. Lighthouse for performance audits. Manual testing checklists for functional validation. Every build is tested before you see it.

What Makes This Process Different.

Every development company claims to have a process. Here is what Rivulet IQ does that most do not.

Fixed Pricing on Every Project

The price in the scope document is the price you pay. If we underestimate effort, that is our problem — not yours. Scope changes are quoted separately and approved before work begins. You never receive an invoice that does not match what was agreed.

Proactive Risk Management

If we see a risk — a third-party API that is unreliable, a timeline that is too aggressive, a requirement that conflicts with another — we raise it immediately with a proposed solution. You never discover problems at launch that were visible during development.

Knowledge Transfer, Not Lock-in

Everything we build is yours. Code, designs, documentation, credentials. We provide training so your team can operate independently if needed. We earn the ongoing relationship — we do not engineer dependency.

Accountability at Every Level

Your project manager is accountable for the timeline. The tech lead is accountable for the architecture. The QA lead is accountable for quality. And there is an escalation path if any of those fail. Every project has clear ownership — not shared responsibility that means nobody is responsible.

Tell Us About the Project. We Scope it Within 48 Hours.

No commitment. No lengthy proposals. Just a clear plan and an honest timeline. If we are not the right fit, we will tell you that too.

FAQ.

Common questions about our delivery process — timelines, communication, pricing, and what happens after launch.

It depends on the project. Landing pages deliver in 7 to 10 business days. Standard WordPress builds take 3 to 8 weeks. Custom web applications and SaaS platforms range from 6 to 16 weeks. Every project starts with a fixed timeline confirmed in the scope document. We do not give ranges without context — we give specific timelines based on your specific requirements.

Scope changes happen. When they do, we document the new requirement, assess the impact on timeline and cost, and send you a change request for approval. No work happens on new scope without your written sign-off. This protects both sides — you never get an unexpected invoice, and we never build something you did not ask for.

Your account manager is US-based and operates on US business hours. Development work is scheduled to maximize overlap with your working day. Async communication — Slack messages, written updates, and recorded demos — ensures nothing gets blocked by time zone differences. Urgent matters are escalated in real time regardless of the hour.

Yes. We adapt to your workflow — your project management tool, your communication platform, your design tool, your repository, and your hosting infrastructure. If you use Jira, we work in Jira. If you use Slack, we join your Slack. We do not force you onto our tools unless you prefer it that way.

Bug fixes, minor adjustments, and technical support related to the deliverables in the original scope. This does not include new feature development, design changes, or work outside the agreed scope. If additional work is needed, it is quoted separately. After the 30-day window, you can transition to our maintenance service or manage independently.

Raise it immediately. Every project includes a structured revision round for exactly this reason. If there is a quality issue beyond normal revisions, your project manager escalates it internally and we resolve it. We do not consider a project complete until it meets the standards defined in the scope document. Our process is designed to surface problems early — through weekly updates, sprint demos, and staging access — so quality issues rarely survive to launch.