AI Chatbot
Integration.

AI Chatbots
We configure and train DocsBot and Botpress on your business data — then deploy them across WordPress, Shopify, Laravel, Webflow, and custom websites.
For marketing directors, customer support leads, and operations teams that need 24/7 customer engagement without adding headcount — deployed on the platform your website already runs on.

Platform Comparison

Two Platforms. One Recommendation.

We work exclusively with DocsBot and Botpress. No other chatbot platforms. We recommend the right one based on your use case — not preference. Both are production-ready and AI-powered.

Capability DocsBot Botpress
Best For Knowledge Q&A, FAQ automation, documentation search Lead qualification, multi-step flows, complex conversations
AI Engine GPT-4o with RAG retrieval Built-in NLU with intent recognition
Content Ingestion URLs, PDFs, documents, sitemaps — automatic scraping Manual knowledge base setup with structured flows
Channels Website widget, API Website, WhatsApp, Slack, Teams, Messenger
CRM Integration Via API and webhooks Native HubSpot, Salesforce, Pipedrive connectors
Human Handoff Basic escalation triggers Advanced routing with sentiment and keyword triggers
Visual Flow Builder No — conversation is AI-driven Yes — drag-and-drop conversational design
Configuration Time 5-7 business days 2-3 weeks
Self-Hosted Option No Yes — full data sovereignty

Deployment Platforms

Five Platforms. Multiple Integration Methods.

Every chatbot we configure gets deployed on the platform your website runs on. The integration method depends on your tech stack and requirements.

Widget · Plugin · Custom Code

WordPress

Deploy via a lightweight widget embed in your theme, a dedicated WordPress plugin for dashboard control, or custom PHP code integration for advanced placement and conditional display logic.

Widget Embed

Shopify

Embed the chatbot widget directly into your Shopify store via theme code or app embed blocks. Positioned on product pages, cart, or site-wide — styled to match your storefront design.

Custom Code Integration

Laravel

Integrate via custom code within your Laravel application. Blade template injection, middleware hooks, and API-level integration for deep embedding within authenticated areas and application flows.

Widget Embed

Webflow

Embed the chatbot widget via Webflow custom code injection in site settings or page-level embed blocks. No developer access required — configured and styled within the Webflow designer workflow.

JavaScript Embed · API

Custom Websites

For any website not on a specific platform — deploy via a JavaScript snippet pasted before the closing body tag, or integrate through the chatbot API for fully custom UI and behavior control.

What We Configure

Chatbot Setups We Deliver.

Every chatbot is configured for a specific job on DocsBot or Botpress, then deployed on the platform your website runs on. These are the most common use cases.

01

Customer Support and Knowledge Access

DocsBot trained on your documentation, FAQs, and help articles. Answers product questions, troubleshoots common issues, and guides users through processes. Escalation rules route unresolved queries to your helpdesk with full context.

  • Trained on your existing docs, FAQs, and help content
  • Human handoff configured for Zendesk, Freshdesk, or Intercom
  • Deployed on WordPress, Shopify, Webflow, or custom site
Platform: DocsBot
02

Lead Qualification and Booking

Botpress configured with multi-step conversational flows that qualify inbound leads based on company size, budget range, timeline, and use case. Scoring logic matched to your ICP criteria — qualified leads routed to your CRM with meeting links.

  • Multi-step qualification flows with scoring logic
  • CRM push configured for HubSpot, Salesforce, or Pipedrive
  • Deployed on WordPress, Laravel, or any custom platform
Platform: Botpress
03

Product Recommendations

Chatbot that asks about customer needs, recommends products based on responses, and links to purchase pages. Decision-tree logic matched to your product catalog for contextual guidance across your storefront.

  • Decision-tree logic configured for your catalog
  • Direct links to product and purchase pages
  • Ideal for Shopify stores and e-commerce WordPress sites
Platform: DocsBot or Botpress
04

Onboarding and Training

Chatbot that guides new customers or employees through setup steps, answers questions at each stage, and provides contextual help. Deployed on internal portals, Laravel apps, or customer-facing WordPress sites.

  • Step-by-step guided onboarding flows
  • Contextual help based on user progress
  • Internal or external deployment across any platform
Platform: DocsBot or Botpress

Real Deployments

Configured, Deployed, And Measured.

Every chatbot we deliver is configured for a specific job on a specific platform. Here are real-world setups and the results they produced.

WordPress · DocsBot

SaaS Help Center Chatbot

DocsBot configured on 200+ help articles and deployed as a WordPress widget. Handles tier-1 support queries across billing, account setup, and feature questions. Escalation rules route complex issues to Zendesk with full conversation context.

Ticket deflection rate 42% reduction
Laravel · Botpress

B2B Lead Qualification Bot

Botpress integrated via custom code into a Laravel web application. Multi-step conversational flows qualify leads based on company size, budget, and timeline. Scoring logic matched to ICP criteria — qualified leads pushed directly to Salesforce.

After-hours lead capture 3x increase
Shopify · DocsBot

E-commerce Product Advisor

DocsBot trained on product catalog and sizing guides, embedded as a widget on a Shopify storefront. Answers product questions, recommends alternatives, and links to purchase pages. Reduces pre-sale support emails by handling common queries in real time.

Pre-sale email volume 38% fewer

How It Works

From Brief to Live Chatbot In 2-3 Weeks.

Every integration follows the same structured process. You provide the knowledge and platform access — we handle platform selection, configuration, training, and deployment.

1

Discovery

Define the chatbot purpose, assess content sources, select DocsBot or Botpress, and identify the deployment platform. You receive a scope document before any configuration starts.

2

Configuration and Training

Set up the platform, upload documentation, structure knowledge, configure personality and tone, and test across 50+ conversation scenarios. Your team reviews and provides feedback.

3

Deployment

Deploy the chatbot on your specific platform — WordPress widget or plugin, Shopify embed, Laravel custom code, Webflow embed, or JavaScript snippet. Connected to CRM and helpdesk, tested across devices.

4

Launch and Optimize

Go live with monitoring. Full documentation and team training delivered. Two rounds of post-launch optimization — we analyze conversation data and refine responses based on real usage.

What Is Included

Every Integration Includes.

Platform configuration, content training, deployment on your website platform, and post-launch optimization. Platform subscription fees are separate and paid directly to DocsBot or Botpress.

Platform Configuration

Complete account setup, personality and tone configuration, fallback behavior rules, and conversation boundaries. Every setting optimized for your specific use case before deployment begins.

  • Account setup and environment configuration
  • Custom persona, tone, and response style
  • Fallback behavior and boundary rules
  • Conversation analytics dashboard setup

Content Training

Your documentation, FAQs, and knowledge base structured, chunked, and uploaded into the platform for optimal AI retrieval. We handle the content engineering — you provide the raw knowledge.

  • Content ingestion from URLs, PDFs, documents
  • Knowledge structuring and chunking optimization
  • 50+ conversation scenario testing
  • Response accuracy validation and tuning

Platform Deployment

Chatbot deployed on your specific website platform — WordPress widget or plugin, Shopify embed, Laravel custom code, Webflow embed, or JavaScript snippet for custom sites. Styled to match your design and tested across devices.

  • Platform-specific deployment and embed setup
  • Widget styling matched to your brand
  • CRM connection (HubSpot, Salesforce, Pipedrive)
  • Cross-device and cross-browser testing

Post-launch Optimization

Two rounds of optimization after launch. We analyze conversation data, identify content gaps, refine responses, and tune escalation rules based on real usage patterns.

  • Conversation data analysis and gap detection
  • Response refinement based on real queries
  • Team training on the platform dashboard
  • Full technical documentation and handover

What We Need

Three Things To Get Started.

We handle the rest — platform setup, configuration, training, deployment, and post-launch optimization. Total time commitment from your team: 3-5 hours across the entire project.

1

Content Sources

Your existing documentation, FAQs, website content, product information, and help articles. The more structured the source material, the more accurate the chatbot responses. We handle all content engineering within the platform.

2

Platform Access

Access to your website platform for deployment — WordPress admin, Shopify theme editor, Laravel codebase, Webflow designer, or your hosting environment. We also need a DocsBot or Botpress subscription — we help you select the right plan.

3

Stakeholder Availability

1-2 review sessions during setup and feedback during testing. We schedule around your availability and keep reviews focused and efficient. Total involvement: 3-5 hours from your team across the project.

In Practice

Real Chatbots. Real Impact.

Custom chatbots work when they solve a specific business problem. Here are three that did.

Property Management — Tenant Support

The problem: A property management company with 4,200 units received 800+ maintenance requests per month through phone calls and emails. Response triage took an average of 4 hours. Emergency requests — burst pipes, lockouts, gas leaks — sat in the same queue as routine requests like light bulb replacements.

What we built: Custom chatbot trained on maintenance procedures, emergency protocols, and property-specific data. The bot triaged requests by urgency, collected photos, confirmed unit details, and routed emergencies directly to on-call maintenance within 90 seconds. Routine requests were scheduled automatically.

The outcome: Emergency response time dropped from 4 hours to 3 minutes. Routine requests were auto-scheduled without human involvement in 72% of cases. The support team went from 6 full-time staff to 3, handling only complex escalations.

SaaS Platform — Onboarding Assistant

The problem: A project management SaaS had a 30-day trial with a 12% conversion rate. User research showed that most churned users never completed the initial setup — they got stuck configuring workflows and abandoned the product before seeing value.

What we built: In-app chatbot that guided new users through setup step by step. The bot asked about their team size, industry, and workflow preferences, then configured templates automatically. It answered product questions using the knowledge base and escalated to human support only when it detected frustration signals.

The outcome: Trial-to-paid conversion increased from 12% to 19%. Setup completion rate went from 34% to 78%. Support tickets from trial users dropped 55%. The bot handled 83% of trial-period questions without human involvement.

Healthcare Clinic — Patient Intake

The problem: A multi-specialty clinic spent 22 minutes per patient on pre-visit intake — collecting symptoms, insurance information, medical history, and medication lists. Front desk staff were overwhelmed, and patients waited 15-20 minutes before their appointment even started.

What we built: HIPAA-compliant chatbot that patients accessed 24 hours before their appointment via text message link. The bot collected symptoms using guided decision trees, pulled insurance details from photos of cards via OCR, and pre-populated the EHR with structured data. Sensitive data was encrypted in transit and at rest.

The outcome: In-office intake time dropped from 22 minutes to 4 minutes. Patient wait times decreased by 15 minutes on average. Front desk staff redirected 3 hours per day from data entry to patient care. 91% of patients completed pre-visit intake before arriving.

Tell Us What Your Chatbot Needs to Do.

Describe your use case and the platform your website runs on — we will recommend DocsBot or Botpress, configure it for your needs, train it on your data, and deploy it. Most chatbots go live within 2-3 weeks.

FAQ.

We deploy DocsBot and Botpress chatbots on five platforms: WordPress (widget, plugin, or custom code integration), Shopify (widget embed), Laravel (custom code integration), Webflow (widget embed), and custom websites (JavaScript embed or API). The integration method depends on your platform and technical requirements.
Most chatbot integrations go live within 2-3 weeks from discovery to launch. Simple DocsBot configurations trained on existing documentation can be ready in 5-7 business days. Complex Botpress setups with multiple integrations, lead qualification logic, and multi-channel deployment take the full 2-3 week timeline.
DocsBot is ideal for knowledge base and FAQ chatbots trained on documentation — SaaS help centers, documentation portals, and internal team assistants. Botpress is better for complex conversational flows, lead qualification, and multi-channel deployment. We assess your requirements and recommend the right platform. Many businesses start with DocsBot for simplicity and move to Botpress as needs evolve.
We need your existing documentation, FAQs, website content, product information, help center articles, and any internal knowledge you want the chatbot to access. The more structured the source material, the more accurate the chatbot responses. We handle all content structuring, chunking, and training within the platform — you provide the raw knowledge.
Yes. We work exclusively with DocsBot and Botpress — no other chatbot platforms. This focus allows us to maintain deep expertise in both platforms, deliver faster configurations, and provide better ongoing support. Between the two, they cover the full spectrum of chatbot use cases from simple knowledge Q&A to complex multi-step conversational flows.
Yes. Both platforms support human handoff when the chatbot cannot resolve a query or when the user explicitly requests a human. We configure escalation rules during setup — including triggers based on sentiment, topic complexity, or keyword detection. Handoffs can route to Zendesk, Freshdesk, Intercom, or any helpdesk platform you use.
Yes. Both DocsBot and Botpress allow ongoing content updates, response refinement, and flow adjustments at any time. We provide full training on the platform dashboard so your team can add new knowledge, adjust conversation flows, and review analytics independently. Maintenance retainers are also available for teams that prefer hands-off management.
Every project starts with a discovery session where we assess your use case, content volume, deployment platform, and integration requirements. We provide a detailed scope document before any configuration begins. Complexity, platform choice, deployment method, and content volume all factor into the final scope. Platform subscription fees are separate and paid directly to DocsBot or Botpress.
Most businesses see measurable ROI within 30-60 days of deployment. Common outcomes include 30-50% reduction in support ticket volume, 24/7 lead capture that would otherwise be missed, and 15-25% improvement in response times. The exact impact depends on your conversation volume, use case, and current support costs.
Yes. All chatbot widgets are fully responsive and work on desktop, tablet, and mobile devices. The chat widget adapts to screen size automatically regardless of deployment platform. Botpress also supports deployment on WhatsApp, Slack, and Microsoft Teams for mobile-first communication channels.